Privacy Policy for Pinoy Hyper

Updated : September 2023

At Pinoy Hyper, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pinoy Hyper and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Pinoy Hyper. This policy is not applicable to any information collected offline or via channels other than this website.

Please contact us for any clarifications: Email: Mobile +965 69645755

In what ways do we collect personal information?

We ask for your personal information if you make a purchase, register, and/or sign up for promotions, offers, or competitions, or subscribe to our newsletter. The information we collect may include:

  • If you do not complete a purchase, you will still be able to access your name and contact information.
  • You will receive information about any purchases you make through the website, as well as any delivery information.
  • You may be asked to provide your contact information if you contact us regarding a purchase you made or a general question you have.
  • Access to our website resources.
  • We may collect your contact information when you report problems with our website.
  • We collect user details like First name, Last name & Email Only, on our server( if you log in with Facebook and Google login on our mobile app to update our website.

Even if you do not use these services or make a purchase, we will collect information about your activity on the website to discover what parts of the website you are interested in and customize our services for your future benefit. The Privacy Policy details how cookies work.

 What happens to the information that we collect?

We may use it in the following ways:

  • We use your information to help you use this website.
  • Your data may be used by us to process your order, collect a payment, enable you to track your order online, arrange delivery and for other purchase-related services (including contacting you by telephone or email to arrange, confirm or upgrade your delivery), and for ongoing customer service dealings, such as repairs or refunds.
  • Accounting and regulatory purposes.
  • We may periodically ask you for feedback on our products and services or for participation in market research.
  • User Images. We utilize image(s) you upload for various purposes, including uploading user-generated content like product reviews, facilitating support chat interactions, and enabling image-based product search for a seamless shopping experience.

Stay Up To Date

  • If you are interested in certain products, services, or offers, we may contact you.
  • Among the products and services you can obtain through PinoyHyper are delivery, reviews, lists, extended warranties, and other related products and services.
  • Your contact details may be used by us to call or email you about these, according to how you provide and update them. Our collection of information may include that which we obtain or update from you in the course of transactions completed through the website, or information we obtain from other sources. By providing your details on the website, we assume that you agree to these terms.
  • Please send an email to if you do not wish to be contacted by phone or post.
  • If you do so, our records may take a short while to adjust.
  • If you do not wish to receive emails from PinoyHyper, unsubscribe from marketing emails that contain an easy unsubscribe link.
  • PinoyHyper will likely notice and respect any changes you have made to your marketing preferences, but it may not necessarily delete all of your information from its records.

Storage and Security

PinoyHyper strives to protect your personal information and will take all reasonable steps to keep it completely secure. However, due to the dynamic nature of the internet, we cannot guarantee in doing so.

Data Deletion and Amendment

If you choose to delete your account and all associated data (or specific parts of it), send an email to requesting deletion of data. We'll process your request and delete all account data within 14 days. You will receive an email confirmation as soon as it is done.

 CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have 15 days to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Pinoy Hyper does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.